Help Center
Frequent asked questions
By Tchales and 1 other2 authors173 articles
- How to configure (Google Workspace) SSO on EasyRetro
- How to change the email of my account?
- How to add GIFs to your board?
- How to configure (PingOne) SSO on EasyRetro
- How to assign and unassign Organization Admins?
- EasyRetro's Board Settings Explained
- How to integrate with Jira?
- How to integrate with Trello?
- How to integrate with Slack
- How to enable reactions on cards?
- I can't create a new public board. In my dashboard, it says that I still have public boards left.
- The owner of our account has left the company. How can I change the owner of my company’s subscription?
- How can I download my invoice/receipt in PDF?
- Can I pay via an invoice?
- How to get a VAT refund?
- How to configure (OneLogin) SSO on EasyRetro
- How to configure (Okta) SSO on EasyRetro
- How to configure (Azure / Microsoft Entra) SSO on EasyRetro
- How to delete a Team?
- How to Enable Slack Integration?
- How to remove someone from my team?
- I set up SSO in my account now what to do next?
- How to enable EasyRetro’s Dark Mode?
- How to add/remove a password to my board?
- Does EasyRetro work with Resellers?
- How to set a timer on my board?
- How to transfer my team to another account?
- How to delegate payment details and billing to another user?
- What payment methods we accept?
- How can I allow anyone to edit my cards and columns?
- How to recover my board?
- EasyRetro Security / Terms of Service / Privacy Policy / Data Processing Agreement
- How to create a board with a Matrix Template?
- Where can I find a Demo Video to learn how to use EasyRetro?
- How can I see votes or hide votes in my survey?
- How to enable anonymous users to add their names?
- How to find my archived boards?
- How to change the number of votes?
- How to stop users from adding and editing cards?
- How to add a new column to your board?
- Why I can’t move my cards?
- How to cancel my free trial?
- How many Team Admins I can add to my team?
- How to export my board?
- Who can edit and add columns on my board?
- How to stop users from moving the cards?
- How to upgrade my plan while in the free trial?
- How to clone a board?
- How can I change the language on EasyRetro?
- Is it possible to hide the results from a survey?
- Can I have multiple Owners and Logins per account/subscription?
- How to move a team board to another team?
- How many Surveys can I create?
- When do I lose my public boards?
- Why I can’t sort my cards by vote?
- How to see the card's author name? How to see who commented on my card?
- How to delete a survey?
- How can I show and hide all the comments on my cards at once?
- How to update my payment details?
- How to transfer the Ownership of my Team? How do I change the Owner of my team?
- How to change my board’s name? How to rename my board?
- I can’t verify my account, the verification link it's not working. I didn’t receive the verification link through email.
- How to turn your cards into action items?
- How to merge and unmerge the cards on your board?
- How to add a survey/poll to my board?
- How can I access my invoices?
- Why I can't see my boards on the dashboard page?
- How to remove yourself from a team?
- What benefits do I get when purchasing a subscription on EasyRetro?
- How to switch from a monthly plan to an annual plan?
- How to transfer my subscription?
- How the free version of EasyRetro works?
- How to delete my account? How to delete my data?
- How to delete an archived board?
- How to open the browser console in multiple browsers?
- How to add your VAT number when purchasing your subscription?
- How to move a public board to a team board?
- How to move a team board to a public board?
- How to configure EasyRetro for multiple teams?
- How to delete a column?
- How to add address and VAT number to your invoices?
- How to turn a public board into a private board?
- Do all participants need to have an account?
- Who can export a board?
- How to cancel my subscription? How to unsubscribe on EasyRetro?
- How to integrate with Confluence?
- Does EasyRetro support SSO integration?
- What does the analytics page contain?
- How to reset my password?
- How to hide your cards and your comments?
- How to delete a board?
- How to export your data?
- How do I sort the cards?
- How long is a board accessible for?
- What is a team?
- How to copy a board to a new one?
- Which is the difference between a public board and a team board?
- What to do when you can't access EasyRetro boards? The page keeps loading.
- How to delete cards from a board?
- How to create and invite people to your team?
- How to run a sprint retrospective?
- Do I need to pay a subscription for all my team members?
- What is the difference between the free and paid version?
- EasyRetro user roles explained
- How to share a board with other people?
- How to archive and unarchive a board?
- What’s a public board and how to create one?
- How to assign and unassign Team Admins?
- How many simultaneous people can use EasyRetro? Is there a limit on the number of people who can collaborate/participate on EasyRetro?
- How to export a list of team members of my organization?
- How to disable the creation of public boards in my organization?
- How can I add an image to my board?
- Does EasyRetro fill out Vendor Assessment / Security Questionnaires and Vendor Risk Assessments?
- Does EasyRetro Support SCIM?
- Does EasyRetro offer special pricing for nonprofit organizations, education, or academic institutions?
- How do I add a background image to my board?
- How do I participate/contribute on a board as an anonymous user?
- How can I renew my subscription?
- Why are some cards blurred?
- Does EasyRetro support "on-premise" installation?
- Does EasyRetro provide Icebreaker activities?
- Can I use emoji on EasyRetro?
- Does EasyRetro have a VPAT compliance report? Is EasyRetro accessible?
- How can I use Kudos on EasyRetro?
- Does EasyRetro have encryption?
- Does EasyRetro have a SOC2 certificate?
- How can I get a sales quote?
- After sending an invitation via email, I see my team member as pending. What does that mean?
- How can I use Burndown Chart on EasyRetro?
- How to Register on EasyRetro?
- Can I Play Bingo on EasyRetro?
- How do I upgrade my subscription on EasyRetro?
- What is EasyRetro's Version and where can I find EasyRetro's Roadmap?
- Does EasyRetro's Jira and Confluence Integration Work on On-Premise Atlassian Servers?
- EasyRetro Headquarters: Where Are We Located?
- How do I make sure my contributions to EasyRetro's board are anonymous?
- How to retrieve / restore deleted cards?
- How removing Team Members affects your Boards
- Does EasyRetro Support MFA 2-Factor Authentication?
- How to Subscribe and Purchase an EasyRetro Plan
- Where is EasyRetro's Database Hosted?
- How to Change the Layout of Your EasyRetro Board
- How to Take a Screenshot of Your EasyRetro Board
- How to Share Your EasyRetro Board with a QR Code
- How to Migrate Your EasyRetro Account, Team, or Board Content
- How to Add a "Dislike" Option to Cards on EasyRetro
- How to Add Your EasyRetro Board to PowerPoint
- How to Change Your Username on EasyRetro
- Does EasyRetro offer training to get started?
- Does EasyRetro Have a Salesforce Integration?
- How Does AutoRenewal Work on EasyRetro?
- How to Sign Off (Log Out) of EasyRetro
- NSFW Protection on EasyRetro Boards
- How can I use the draw feature on EasyRetro?
- Is EasyRetro GDPR Compliant?
- Fixing "Wrong Encoded Font" Issues on EasyRetro
- EasyRetro Guidelines: Start the Right Way!
- Looking for Poker or Planning Features? Try our PlanITpoker tool!
- How Can I Get a Money Back / Refund?
- Does EasyRetro have a calendar integration?
- How to Change the Owner of a Team on EasyRetro?
- How to remove myself as an Organization Admin?
- How to Use the AI Summary Feature on EasyRetro?
- How to hide a column on EasyRetro?
- How to disable public board creation for your organization?
- How to use bulk actions on your boards?
- How to Report a Security Vulnerability or Incident
- Security Scans and Penetration Testing
- Does EasyRetro have background music?
- Terms of Service and End User License Agreement (EULA)
- Is EasyRetro down or having issues?
- Does EasyRetro have pre-made Retrospective Templates?
- Does EasyRetro have a Story Point Calculator tool?