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I was charged 100 yen/1 dollar on my credit card but I have not made a reservation
I was charged 100 yen/1 dollar on my credit card but I have not made a reservation

Please don't worry, it it is a temporary authorization charge that will be refunded.

ecbo support avatar
Written by ecbo support
Updated over a week ago

When storing customer details we send over a request to the issuing bank for either a $0 or a $1 authorization to verify that the card is issued and the bank will allow it to be authorized. Regardless of whether or not the authorization is declined, we reverse our authorization request immediately. However, even if the bank declines the authorization, some people may still see an authorization for $1 on their credit card statement. This is not a charge, and it will disappear from your statement; depending on the bank, it will be removed from your statement in anywhere from a few minutes to a few weeks.

Stripe will first attempt a $0 authorization for Visa/MC/Amex (for other card brands, we will use $1). If the $0 authorization fails, we’ll then attempt a $1 authorization.

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