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Something doesn't look right? Chat with us

Written by Paul Kopats

We're happy to help with anything — setup, a run that looks stuck, an image that wasn't optimized, missing alt text, a charge you don't recognise, or a feature you can't find. Message us in the chat and a real person from the team will reply.

It helps to include:

  • your store domain (*.myshopify.com),

  • the specific product or image,

  • what you expected and what actually happened,

  • a screenshot of the screen.

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