As an Admin, you can create and manage different departments within your Echo Labs instance.
How do I create a department?
Go to Departments from the left panel of your Dashboard.
Click Add Department at the top right.
Name your department and click Add Department.
You can specify the number of hours this department and its users have access to by editing the department.
How do I add users to a Department?
Go to Members from the left panel of your Dashboard.
Click on the three ellipses associated with the user you'd like to add.
Select Edit User.
Choose the department from the dropdown list.
Note: A user can only belong to one department.
Can I Share Content with Someone from Another Department?
Yes! If a user is not part of your department or even your org, you can still share content with them.
Go to the Folder page you’d like to share (you can share a folder or any subfolders).
At the top right of the folder page, click Share Folder.
If they’re part of your organization:
Find them in the User list at the bottom of the window.
Select their access level from the user list.
If they’re not part of your organization:
Add their email and select their access level (Can View, Edit, Manage).
How do I track the usage per Department?
The Analytics page includes all the usage data per department. You can:
Use the Department usage filter at the top right of the Analytics dashboard.
Check to the Department column in the usage report at the bottom.
Download a CSV report to run more detailed analysis.