1. Revisa tu buzón de entrada de tu correo electrónico. 💌
Una vez que tus tarjetas estén listas para ser utilizadas, recibirás un correo electrónico de activación de la cuenta que contiene:
Your 10-digit activation code.
Step-by-step directions to create your account and activate your benefit(s).
💡 If you do not receive the activation email, please check your spam/junk folder. If you still can't find it, contact Customer Care for assistance.
2. Download the Edenred+ app 📱
You can find the Edenred+ app directly on the App Store or Play Store.
💡 Edenred+ is also available 🖥️ on a website.
3. Create your account ✏️
Once you have downloaded the Edenred+ app, enter in the 10-digit activation code you received by email or by mail when prompted, and then follow the onscreen instructions.
💡 Your activation code is valid for 6 months. After this period, you must contact Customer Care to receive a new one.
💡 If you are experiencing issues entering your birthdate and it is being marked as incorrect, please double-check the format of your date (day/month/year). If the problem persists, contact Customer Care for further assistance.
4. Choose your payment method 💸 (only for Ticket Restaurant and Kadéos)
Choose from:
A virtual card which you can start using as soon as you create your account. To activate it, you simply have to add it directly to your wallet on your smartphone.
A physical card ordered directly from the Edenred+ app.
You received a physical card directly?
Your manager may have chosen to automatically equip you with a physical card. In order to use it, you must:
add your benefit on your Edenred+ application or website using the activation code received with the letter that accompanied your card.
confirm the receipt of your physical card to be able to use it. For this, go to the tab "Card" > ">Activate my card" and click on the button "Activate the card"
retrieve your 4-digit PIN (or PIN code) to allow you to pay at the merchants by inserting your card in the payment terminal. Your physical card is also compatible for contactless payments.