If you would like to make this change, you need to contact support@edgefolio.com with the subject "Update my sending email address" and let us know what email address you would like to use.

The process is fairly easy, but it involves some tech work and a few backs and forths.

All in all, it shouldn't take more than 20 minutes to finalize this.

In order to allow your FundPortal to send Campaigns from one of your own email addresses, our emailing system needs to verify your ownership of your domain. This requires you to add two DNS records to your domain’s DNS configuration: a DKIM record and an SPS record. Please follow the instructions below to add these two records, and notify us once this has been done.

Instructions:

1. DKIM

DKIM is a DNS-based email authentication mechanism that helps Mandrill more effectively send mail on your behalf by allowing receivers to verify that we have permission to send your email.

To enable DKIM: (replace yourdomain.com with the domain you are configuring)

Create two CNAME records:

one with the name mte1._domainkey with the value dkim1.mandrillapp.com,
and another with the name mte2._domainkey and the value dkim2.mandrillapp.com

2. SPF

SPF is another DNS-based email authentication mechanism.

If you don’t yet have an SPF record, you’ll want to add one for your domain.

Create a DNS record of type TXT for the host name @ with the content:

v=spf1 include:spf.mandrillapp.com ?all

If you already have a TXT record with SPF information, you’ll need to add Mandrill’s servers to that record by adding include:spf.mandrillapp.com in the record (before the last operator, which is usually ?all, ~all, or -all). For example, it could look like this:

v=spf1 include:outlook.com include:spf.mandrillapp.com ?all

3. DMARC

A DMARC policy is an authentication protocol that can be added to your domain to help protect against fraud and increase deliverability. Beginning in 2024, Edgefolio requires a minimum DMARC policy of "v=DMARC1; p=none" to be added to any sending domain. Read more about additional configurations available at dmarc.org.

To Enable DMARC:

Create and save a TXT record in your DNS with a host of _dmarc. and a value of v=DMARC1; p=none;

4. Email verification

Once you have followed the instructions (ie added both the DKIM and SPF records to your website domain’s DNS), we will then have a verification email sent to you and you will have to forward it to us to finish the final steps.