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Getting help when you're having technical trouble
Getting help when you're having technical trouble

What to do when you're having technical difficulties or are stuck

Updated over a week ago

If you're having technical issues or have a question about Eedi our team are on standby to help! πŸ‘‹

To get in touch with us just click on the Help button at the top of your page. This will open a chat pop-up where you can send our friendly support team a message. They're available weekdays from 9am - 5pm UK time πŸ™‹β€β™€οΈ

πŸ‘‰ Please note: Although we try to be available as often as possible, sometimes on the weekend or late in the evening we might not be able to respond straight away. If that's the case then just leave your email address in the chat and we will reach out as soon as we are back online!

You can also send us an email at family@eedi.co.uk and we'll get back to you as soon as possible πŸ™‚

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