If you've lost your EEVEE charging pass while charging at a public charging station and cannot disconnect your electric vehicle (EV) from the charger, there are a few steps you can follow to resolve the situation:
End the charging session via alternative methods: Most EVs allow you to stop the charging session using the vehicle itself, often through the infotainment system, an app, or by pressing a button on the key fob. Check your vehicle's manual to locate this option, as it varies by model.
Unlock the vehicle: Many EVs lock the charging cable during the charging process for security. Simply unlocking your car may release the cable, allowing you to unplug it. Some vehicles also have a dedicated "charge port unlock" button, usually located near the driver's door or in the center console.
Emergency release: If these options don’t work, many EVs have an emergency release mechanism to manually disconnect the charging cable. This is often located near the charge port or in the trunk. Refer to your vehicle’s manual to find this emergency release cable.
Contact the Charging Provider: If you're at a public charging station, you can often contact the customer service of the charging network for assistance. They may be able to remotely stop the charging session or provide guidance.
Manual Release at the Station: For some public chargers, there is a manual release function in the charger itself. Look for instructions on the charging station or contact their support for help.
Following these steps should help you safely disconnect your vehicle even without the charging pass. Always check your vehicle's manual for specific instructions