What is whitelisting?
Whitelisting means registering your charge pass (using its unique card number, the UUID) directly on the Charge Point Operator’s (CPO) platform. It authorizes your pass locally so you can start and stop charging sessions at work without triggering public billing systems. That means no surprise fees, no bill confusion, and no rogue charges.
What are the benefits?
1. It’s Super Simple.
You (or your CPO admin) enter the UUID into the CPO platform. Most platforms, whether your company’s own or a partner’s, have a manual whitelist function.
2. It’s Cheaper.
Public charging value chains involve several parties: networks, roaming platforms, billing partners, each introducing cost. Whitelisting bypasses that. Fewer players, lower costs for the same energy charged.
3. It’s Cleaner and More Accurate.
Every charge logged via whitelisted pass is unique. No duplicates from both the vehicle data and the charge pass network. This avoids duplicate payments.
What if whitelisting is not possible or desired?
There are scenarios where whitelisting simply isn’t an option (e.g. rented stations or partners who don’t allow it). In those cases, EEVEE Mobility will try to detect duplicate session entries and remove them. So, if the system sees the same session twice, it fixes itself.
Note: this detection only works when using the EEVEE Mobility charge pass!
How to whitelist your charge pass?
Locate the UUID of the charge pass: find it in the EVB platform, here.
Open the CPO portal: this can be your own system or one managed a partner.
Go to the whitelist settings: typically found under “User Management” or “Access Control.”
Add the UUID: that tells the system not to bill or trigger public charges.
Save and test: try a session to confirm everything’s smooth and clean.
For home charging, the whitelisting process is similar. Learn more here
Need any help?
If you’re unsure whether whitelisting is active, please reach out to your CPO. If you're still stuck, write us via talk@eeveemobility.com or via the chat.