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101 - Knowledge

Write articles for your team members or assign skills thanks to the knowledge feature.

Updated over 2 months ago

You can do more in Eitje than make a planning and keep track of worked hours. You can also find a section called 'Knowledge' that consists of articles and skills. Here's a short overview of what these features can do.


Themes and articles

The 'themes' and 'articles' together are like a handbook. Here, team members find all necessary information about the company. It could be general information or instructions specific to their job. It starts with themes. You can add articles and quiz questions to these themes.

➡️ Examples of themes: Menus and price lists / Training for baristas / Manuals

Per theme you can select the teams that need access to it. For example, you create a theme about the new menu in the restaurant, and only make it available to those working in the service team.

Themes are also very convenient to help with your team members' onboardings. You can create a training to automate the onboarding. Team members will then receive a new part of the training in the app at set times. They need to go through the articles and quiz questions to check if they absorbed the information well enough.


Skills

By using functions and skills you can easily see who possesses which skills. You can also use functions for the schedule by assigning them to team members and shifts.

What are functions and skills?

  • Skills: Skills are competences team members can obtain.

  • Function: A function is a combination of skills. You can assign a function to a shift or to a team member. Every function has a letter and colour to easily recognise it on the schedule.


    ➡️ Example 1
    Function: Closing down
    Skills: Cash register / Cleaning / Check refrigerator


    ➡️ Example 2
    Function: Bartender
    Skills: Make cocktails / PoS device / Clean glassware / Espresso machine



Would you like to learn more about the 'Knowledge' feature? Read more about it in these manuals.

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