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I can't order an Electrocard or fob!

Error message when trying to order an additional Electrocard

Are you receiving an error message when trying to order a second Electrocard or fob? Your app may not be up to date!
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Head over to the App Store or Google Play and tap 'Update' to ensure you're using the latest version of the app.
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If this doesn't fix your issue, just drop us a message in the app!

Fobs have been more popular than expected, so as of May 2026, we're waiting for more stock to come in.

Your first order (whether it's a card or a fob) will be free, so hold off if you don't want to double up. You'll still be able to charge using the app while you wait!

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