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Contact us

Team Elevault is happy to help by email, phone, and online chat. Here's how to contact us.

Updated over 3 months ago

Talk to a human

Open office hours: Monday – Friday, 8:30am – 4:30pm (Central)

Email us

Call us

  • (844) HEY–WALT (844-439-9258)

Chat with us

  • Tap the green 💬 chat icon in the app or on our website.

  • You'll be presented with an option to talk to a live person within the messenger.


24/7 Support

Help Center

  • Check out our Help Center online or within the app.

    • In-app: Open Elevault's menu and tap Help & Support.

AI Chat Bot

  • Locate the green chat icon on our website or within the app.

  • Our AI bot is trained to assist you with general questions about the app and troubleshooting.

💡 For dedicated support specific to your account, you will need to speak with someone on our support team. Our AI chat bot cannot access, update, or provide any information related to individual account details or sensitive personal data.

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