Talk to a human
Open office hours: Monday – Friday, 8:30am – 4:30pm (Central)
Chat with us
In the app: Tap the ☰ menu icon, click 'Help & Support', then select 'Chat with us'
Or
On the website: Tap the green 💬 chat icon and select 'Chat with us'
Email us
Call us
(844) HEY–WALT (844-439-9258)
24/7 Support
Help Center
Check out our Help Center online or within the app.
In-app: Open Elevault's menu and tap Help & Support.
AI Chat Bot
Our AI bot is trained to assist you with general questions about the app and troubleshooting. Just open a chat with us on our website or through the app!
💡 For dedicated support specific to your account, you will need to speak with someone on our support team. Our AI chat bot cannot access, update, or provide any information related to individual account details or sensitive personal data.