Download Elevault
As a mobile app, Elevault is currently only available for download for iOS. In order to use it, you will need to download it from the App Store.
An Android® version is in-production and is expected to be released on the Google Play Store™ very soon! Join the Android Waitlist to stay updated on its launch.
What you'll need
We take your security very seriously here at Team Elevault, so to create an account, you'll need:
Your social security number
A valid driver's license or state-issued ID
A valid checking or savings account
You must also be at least 18 years old and a resident of the United States to create an Elevault account.
Setting up your profile
Once you've downloaded Elevault, here are the steps you'll take to create your account.
1.) Let us know who you are.
Enter your name, email, phone number, and your chosen password
Tap Continue
Please note: The email and password you enter here will be the one used for logging in and communication. Make sure you use an email you use frequently!
2.) Confirm your mobile number.
Enter the 6-digit confirmation code sent to your phone number to verify.
Tap Submit Code
3.) Confirm your email.
Enter the 6-digit confirmation code sent your email to verify.
Tap Submit Code
4.) Terms and Agreements.
Scroll and read through the Elevault agreement
Once you have scrolled all the way through and you agree, please check the box stating so
If you are unable to click the box, ensure you scrolled all the way through the agreements then try again
5.) ID Verification.
Hold your phone's camera above the front of your driver's license or state-issued ID
Take a selfie with the front of your ID and face in the frame
Hold your phone's camera above the back of your driver's license or state-issued ID
If you are having issues completing the ID scanning, check out these tips for scanning your ID. If you are still unable to do so, please press the "?" icon then Contact Support to get intouch with an agent.
7.) Confirm your information.
Confirm your name
Enter your Social Security number
Enter your current address
Please note this cannot be a PO Box
Confirm you provide all accurate information and click Confirm
Confirm the address you entered is correct and click Correct
Linking your bank account
There are two ways to connect your bank account to Elevault: instantly via Plaid or manually via micro-deposits.
Link your bank instantly
Tap Instantly with Plaid
Review Plaid's info and tap Continue.
Select your bank from the list.
If you do not see your bank on the initial list, type the name of your bank in the search bar at the top.
If your bank does not come up from the search bar, you will likely need to link your account manually.
Log in with your regular online banking credentials.
You will likely receive a verification code depending on the security settings you've set up with your bank.
Confirm the link between your bank account and Elevault.
Link your bank account manually
Tap Link Manually
Enter your account number, routing number, account type, and the nickname of your choice
Tap Start Linking.
In 1-3 business days, Elevault will send you two small deposits. Once you have them, return to Elevault to finish linking your bank account.
When you open Elevault, you'll be prompted to finalize your linking.
Follow the prompts to the Confirm Deposits screen, and enter the two trial deposit amounts we sent to your bank account.
Tap Continue
Note: You will see (3) total line items in your bank's transactions: (2) small deposits and (1) withdrawal of both deposits.
Make sure to only enter the two deposit amounts, not the withdrawal amount!
You did it!
As soon as your bank account is linked, you are ready to start using Elevault! 🎉