How signing in works
Your Elevien account is tied to your phone number. When you sign in, we send a one-time verification code by SMS, and on the login screen you can also choose delivery via WhatsApp.
The code did not arrive
Double-check the phone number and the country code - this is the most common cause.
Wait at least a minute, then request a new code.
Try the WhatsApp delivery option - in some countries mobile operators block bulk SMS, while WhatsApp delivery works fine.
Check that your phone is not filtering messages (spam folder, blocked unknown senders, focus mode).
Set up a password so you don’t depend on SMS
After you sign in with SMS or WhatsApp, set up a password for faster, more reliable future logins:
Log in using the SMS code.
Go to My Profile (upper-right corner).
Select Set up password, enter your password and save.
Next time, choose "Log in quicker with password" instead of SMS.
We recommend saving the password in your password manager. See "Logging in" for the full sign-in and password guide.
Still locked out?
Write to us in the chat and include the phone number you are trying to sign in with and your country.