If you would like to delete your Elizabeth April account, our support team is here to help you through the process.
Before You Request Deletion
Please make sure you have completed the following before requesting account deletion:
Cancel any active subscriptions - If you have an active Awakener, Creator, or GFL subscription, please cancel it first to avoid future charges. You can cancel from your Account page or by contacting support.
Download any purchased content - Once your account is deleted, you will lose access to any purchased videos, courses, or recordings. Please download anything you would like to keep beforehand.
Redeem any remaining Lightcodes or Store Credit - Check your Lightcode balance and Store Credit before deletion.
How to Request Account Deletion
To delete your account, please send a message to our support team with the following information:
Your full name
The email address associated with your account
Confirmation that you would like your account permanently deleted
Our team will process your request and confirm once your account has been removed. Please allow 24-48 hours for processing.
What Happens When Your Account Is Deleted
All personal data associated with your account will be removed
Access to all purchased content, courses, and recordings will be permanently revoked
Any active subscriptions will be canceled
Your Lightcode balance and store credit will be forfeited
This action cannot be undone
If you have any questions or concerns, please do not hesitate to reach out. We are always here to help!