Skip to main content

Trouble Watching Membership Videos

Find solutions for watching member videos based on your EA membership level.

Updated over 11 months ago

Having trouble watching videos on your EA membership account? Follow these steps to ensure smooth viewing based on your membership level.

โš ๏ธ Important Notes:

  • Make sure you are logged into your EA membership account. This step is very important for you to gain access to your available content.

  • GFL Summits, Workshop Videos and content marked with the navy Paid Content Tags are NOT included with ANY membership level.


Seeker Level Membership

As a Seeker, you have access to a range of videos without the need to upgrade!

  • Look for the Seeker level tag in purple above the thumbnail

  • Videos with the Seeker tag should play smoothly without upgrade prompts

  • If you see a teal Awakener tag or pink Creator tag, you will have access for about 90 seconds before being prompted to upgrade

  • Find Seeker level videos HERE


Awakener Level Membership

As an Awakener, you unlock a ton of exclusive content and experiences!

  • Look for the Awakener level tag in teal above the thumbnail

  • Access all Seeker level content plus Awakener level content

  • Awakeners gain access to live and recorded coaching calls, Q&A events, monthly Awakener downloads, and exclusive ad-free, censorship-free content

  • Find Awakener level videos HERE


Creator Level Membership

As a Creator, you have the most extensive access to content & experiences!

  • Look for the Creator level tag in pink above the thumbnail

  • Access all Seeker level, Awakener level + Creator level content

  • Creators get access to hundreds of videos on various topics across the EA archive

  • Find Creator level videos HERE
    โ€‹

Did this answer your question?