Skip to main content

What is the link of Refund form?

Updated over a month ago

This is a form requesting bank details in order to make a refund.

You access it by clicking on a link through an automatic email sent when you have a refund. You will receive the link through the email address you registered at the time of purchase.

IMPORTANT

  • The form is effective only for methods other than credit or debit cards;

  • Once the link is received, you have 7 days to fill out the form. After that period the refund expires on dLocal's side;

  • Once expired, you will have to contact the seller to request your refund again.

Did this answer your question?