Skip to main content
All CollectionsMobile AppMy Store
Find your colleagues & remove former employees
Find your colleagues & remove former employees
Guillaume avatar
Written by Guillaume
Updated over a month ago

Here's how to get an overview of all your colleagues in your store & remove former employees.

Step 1 - Head into the 👤"Profile" section of your app


Step 2 - Scroll down to the "Colleagues" tab & select "See all"

You now see all colleagues connected to your store.

Missing someone? Make sure to refer them & earn $2 for every referral.

Simply select the "Refer a colleague" button.


Step 3 - Flag Users

If you want to remove a former employee, simply click on the 🚩red flag next to their name & select the reason on why you want to remove them.

The former user will be removed from your store within 24-48 hours.


❓FAQ

What if my colleague uses ENDVR but doesn't show up in my app?

In that case your colleague might be in a different store.

Compare your store name with your colleagues ones & submit a request to change if needed. Learn how to change your store here.

What happens with a user once they got flagged?

Once flagged, a user will be removed from your store, but still has access to ENDVR and their earned rewards.
​​

Why is my location named "No Store"?

This means you got removed from your previous store, most likely because you switched stores in the past.

Still working in retail? Get back to earn great rewards again by sending us a "Store Change Request". Learn more here.


Any questions? We've got your back!

Reach out to support@endvr.io or use the chat icon in the app.

Did this answer your question?