Updating a live campaign helps you react in real time, without stopping momentum or impacting rewards already earned.
Common reasons teams make updates include:
Clarifying instructions
Early submissions may reveal confusion around what qualifies or how to submit. Updating instructions helps prevent bad or incomplete entries.Fixing typos or wording
Small copy issues happen. Cleaning them up keeps your campaign looking polished and professional.Adding helpful context
You may want to add examples, notes, or media once the campaign is already in motion.
These updates allow you to optimize performance without resetting the campaign or affecting existing submissions.
NOTE❗
While a campaign is live, only certain fields can be updated. Editable fields will be clearly identified, while others will be locked.
How to Update Campaign Details
You can make approved updates directly from the campaign while it’s live.
The flow and the amount of information that can be updated would be different depending on the campaign type. See below to see how you can update your campaign details for each campaign type.
Sales Incentives
Sales Incentives
Step 1 - Go to Campaigns in your admin dashboard
Step 2 - Open the live campaign you want to update
Step 3 - Select the Details tab
Step 4 - Click the edit (✏️) icon next to the section you want to change
Campaign name or image
Instructions or content
Submission actions
Leaderboard display settings
Step 5 - Save your changes
Your updates take effect immediately and apply to new submissions going forward.
💡 Existing submissions remain unchanged to protect reporting and payouts.
Digital Education
Digital Education
Step 1 - Go to Campaigns in your admin dashboard
Step 2 - Open the live campaign you want to update
Step 3 - Select the Details tab
Step 4 - Select the module you would like to update
All the module from your campaign will be displayed here.
Step 5 - Click the edit (✏️) icon next to the section you want to change
Campaign name or image
Instructions or content
Submission actions
Leaderboard display settings
Step 5 - Save your changes
Your updates take effect immediately and apply to new submissions going forward.
💡 Existing submissions remain unchanged to protect reporting and payouts.
Retail Insights
Retail Insights
Step 1 - Go to Campaigns in your admin dashboard
Step 2 - Open the live campaign you want to update
Step 3 - Select the Details tab
Step 4 - Click the edit (✏️) icon next to the section you want to change
Campaign name or image
Instructions or content
Submission actions
Leaderboard display settings
Step 5 - Save your changes
Your updates take effect immediately and apply to new submissions going forward.
Want to add more rewards to a live campaign? Click here to learn how.
Always feel free to reach out to support@endvr.io for any kind of questions.