This guide explains how to expand the reach of your active campaigns by adding individual stores directly through the dashboard.
Adding stores directly through the Campaign Details page ensures a seamless experience for your brand by performing two critical background checks:
Entitlement Verification: The system automatically confirms that your current subscription plan has the "room" to accommodate the additional stores.
Billing Accuracy: This workflow ensures that payment details are verified upfront, so your usage is billed accurately and service remains uninterrupted.
Note: Always ensure your account has the necessary entitlements before attempting to expand a large-scale campaign to avoid activation delays.
How to Add Stores to a Live Campaign
To include additional stores/accounts in a campaign that is already running, follow these steps:
Step 1 - Navigate to the Campaigns tab and select the specific campaign you wish to update.
Step 2 - Locate ''More Options'' and Click on ''Add Store''
Step 3 - Search for and select the individual stores you want to include
Step 4 - Store Addition Confirmation
Note❗
Once you have selected your additional stores, you will finalize the addition on the Campaign Details page. Depending on your current plan and usage, you will see one of two results:
Option A: Success Confirmation
Option A: Success Confirmation
If your account has sufficient capacity, you will see a "New Stores Added to Target" notification. This confirms that the campaign’s target has been updated and the newly added stores can now participate in your live campaign immediately.
Option B: Store Limit Reached
Option B: Store Limit Reached
If the number of stores exceeds your current plan’s capacity, a "Store Limit Reached" alert will appear. This occurs because the system's entitlement check ensures your brand has the correct "room" in your plan for additional usage. To proceed, you will need to select "Upgrade Plan" to increase your maximum allowed store count.
