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Module not appearing on Change Order

How to fix a solar module that doesn't appear in the change order dropdown by ensuring the "All Dealers" box is checked in the installer's V1 equipment settings.

Written by Enerflo Support
Updated this week

If you are trying to create a Change Order and the desired module does not appear in the dropdown menu despite the panel being active in the installer's equipment in both V1 and V2, this can be fixed by the installer.

This needs to be done by a user assigned to the installer company with Super Admin permissions in V1.

The installer must log in, then click EPC, then select Equipment, then select Modules

Once there, open the desired module.

Ensure that the box under "All Dealers" is checked.

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