When viewing a design request in V2 that was sent to an internal design team, it will be accompanied by a design status.
In Progress: The design request has been submitted and is being worked on by the design team. The timer shows the elapsed time since design has been submitted.
Pending Approval: The proposal has been completed by the design team and is pending approval by the sales rep. When the status is set to pending approval, viewing the design request will show approve and request changes buttons. Clicking approve will lock the design request. Clicking request changes will allow the rep to revise the proposal and request any needed changes.
Approved: Once the sales rep approves the design, it locks and can no longer have changes made. The design will show "Approved"
Cancelled: Designs that have been cancelled will show as "cancelled" in the status.
Design Queue Visibility & Permissions
By default, users can only see and edit design requests assigned to them. Admins can grant expanded access using two permissions:
List Design Requests — gives the user visibility into all design requests across the org (the "All" tab), but edit access is still limited to requests assigned to them.
Manage Design Requests — gives the user the ability to edit any design request in the org, even ones not assigned to them.
When both permissions are enabled, the user has the same design queue experience as an org admin: full visibility and full edit access. To assign these permissions, go to Settings > Org > Roles.