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Inactive Pricing Model/No Pricing Models Found Error

Enerflo Support avatar
Written by Enerflo Support
Updated over a month ago

Inactive Pricing Model

If you are getting an error stating "Inactive Pricing Model The pricing model configured for this deal is no longer active please contact your Enerflo Admin", the sales org no longer has an active pricing model added to their deal template.

An admin user under the Installer can update the pricing model on the sales org by clicking Settings > Installer > Authorized Dealers.

Click on the sales org name and under Pricing Models, add a pricing model. If there is no pricing model, the installer can add one. Enerflo support can not make any changes to the pricing model assignments.

No Pricing Models Found

If you are getting the error "No pricing models found, at least one pricing model is required for a proposal to be created", a pricing model has not been added to the deal template.


A user with org admin permissions can fix this by following these steps:

Go to the deal template by clicking Settings > Deal > Deal Templates and then click the + sign next to the deal template.

Next, click into the version that says (current) next to it, and scroll on the left hand side to the plugins.

Click the lock at the top to make changes, and then click "Proposals" under the Plugins section and locate the field labeled "Pricing Models"

Click into this box and select a pricing model to be used by this template.

Click the lock to save your changes.

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