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IOS User Getting Distorted Images Troubleshooting

Enerflo Support avatar
Written by Enerflo Support
Updated over 2 weeks ago

If you are using an iPhone or IOS device and Enerflo images are distorted, here is how to troubleshoot the issue:

  1. Go to "settings" and scroll down. Find "camera" and click on it.

  2. In the opened tab, click on "formats"

  3. Now you can choose the format, "Most compatible" this will turn off heic

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