Troubleshooting Errors When Saving a Change Order in Enerflo
When saving a change order in Enerflo, you may encounter errors that prevent the process from completing. Below is a step-by-step guide to help identify and resolve the most common issues.
Common Causes of Errors and How to Resolve Them
1. Verify Secondary Signer Details
If any information is entered into this section, the rest will be required. For example, if a secondary phone number is added, name and email will also need to be filled in. If any required fields in this section are left blank, you may encounter an error. To resolve this:
Ensure that all required fields for the secondary signer are completed.
If the secondary signer information is not needed, remove the secondary phone number entirely.
2. Check User Permissions
If verifying or removing secondary signer details does not resolve the issue, the problem may be related to user permissions. In Enerflo, only users with the appropriate permissions can save change orders. To address this:
Check whether your user account has the required permissions to create and save change orders.
If permissions are not enabled, request an administrator to adjust your user settings.