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How to update or cancel my Engage plan
How to update or cancel my Engage plan

Need to change your billing or cancel Engage?

Josh avatar
Written by Josh
Updated over a week ago

We are sorry to see you go! If Engage isn't the right fit for you, you can easily cancel your plan.

  1. Go to the Billing tab of your organization

  2. Click on the Update Billing button.

By clicking on this button, you will be taken to the Stripe dashboard where you can downgrade to a Free Plan.

Downgrading: Please note that if you downgrade to a Free Plan, anyone on your Team will lose access to Engage once your billing cycle ends.

Your response limit will also be reduced.

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