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How to Require an E-Signature Document to be Completed Within a Certain Time Frame
How to Require an E-Signature Document to be Completed Within a Certain Time Frame

How to encourage timely signatures on your E-Signature Documents

Richard Hogan avatar
Written by Richard Hogan
Updated over 2 months ago

You can require it, but there isn't a way to automate anything around the requirement. In other words, if someone doesn't sign a document by a specific date or time, what you do is a matter of company policy.

Here are a few options that come to mind or that we have seen others use to encourage timely signatures:

  • Reminder Email: Hover over the document in the Documents Tab and click the Remind button to send a manual reminder email.

    Remind signer to sign document in Enrollsy

  • Double-check Email: Hover over the document in the Documents Tab and click the edit icon to double-check that the email used for the signature is correct. If it's not, update the email and resend.

    Change signer email address in Enrollsy

  • Consequences: A more dramatic approach is to spell out the consequences of not signing the Document by a specific date in an email or text communication - E.g., your reserved spot will be released, and non-refundable payments will be forfeited.

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