Our most viewed Support Articles:

Security

How Enrollsy works to keep your data secure

Richard Hogan avatarSerena Edwards avatar
2 authors9 articles

Implementation

All the tips and tricks you need to implement Enrollsy

Caroline Hilton avatarSerena Edwards avatarRichard Hogan avatar
3 authors23 articles

Setup

Find support articles for ensuring your Enrollsy account is set up properly

Serena Edwards avatarRichard Hogan avatar
2 authors24 articles

Enrollsy Account

Accessing your Enrollsy subscription account

Serena Edwards avatarRichard Hogan avatar
2 authors8 articles

Merchant Accounts

How to accept ACH (electronic-check) and/or credit and debit card payments

Serena Edwards avatarRichard Hogan avatar
2 authors14 articles

Troubleshooting Tips

Tips to troubleshoot the most frequent issues

Serena Edwards avatarRichard Hogan avatar
2 authors14 articles

Support & Log In Assistance

Tools to assist when interacting with Enrollsy Support

Serena Edwards avatarRichard Hogan avatar
2 authors9 articles

Enroll Form

Learn how to customize your intake form and make use of all that's possible

Richard Hogan avatarSerena Edwards avatar
2 authors43 articles

Assigning & Moving Enrollees

Instructions on how admin users can re-assign or enroll enrollees

Serena Edwards avatar
1 author9 articles

Forms & Documents

Learn how to use, send, and retrieve E-Signature, and Required Documents

Serena Edwards avatarRichard Hogan avatar
2 authors43 articles

Enrollment Periods

This is your "School Year" that contains all your Programs and Classes

Richard Hogan avatarSerena Edwards avatar
2 authors8 articles

Programs & Classes

Programs are the fundamental building block of Enrollsy; Classes are nested inside of Programs and are the placeholders for active enrollments

Richard Hogan avatarSerena Edwards avatar
2 authors58 articles

Browse Feature

The Browse feature allows customers to "browse" through all public Programs

Serena Edwards avatarRichard Hogan avatar
2 authors10 articles

Waitlist

Information on the waitlist feature and how to use it

Serena Edwards avatarRichard Hogan avatar
2 authors11 articles

Enrollment Models

What enrollment models are and the different types used

Serena Edwards avatar
1 author8 articles

Pricing

This is where you set up all pricing for your Programs and Classes

Serena Edwards avatarRichard Hogan avatar
2 authors25 articles

Payment Plans

The different types of payment plans and how to use them

Richard Hogan avatarSerena Edwards avatar
2 authors13 articles

Billing & Transactions

Information about the tools, reports, and options related to billing and payments

Serena Edwards avatarRichard Hogan avatar
2 authors53 articles

Statements and Receipts

Printing and downloading receipts and statements

Serena Edwards avatar
1 author3 articles

Data & Reports

How your information is customized, stored, and retrieved

Richard Hogan avatarSerena Edwards avatarCaroline Hilton avatar
3 authors39 articles

User Management

Resources to guide Admin Users in managing Users

Serena Edwards avatarRichard Hogan avatar
2 authors21 articles

Account Management

Everything you need to know about managing your Account Holders, Enrollees, and Enrollments

Serena Edwards avatarRichard Hogan avatar
2 authors33 articles

Customer Portal

All the resources you need as an Account Holder/Enrollee to use Enrollsy

Serena Edwards avatarRichard Hogan avatar
2 authors30 articles

Instructor Portal

All the resources you need as an Instructor or Staff to use Enrollsy

Serena Edwards avatarRichard Hogan avatar
2 authors17 articles

Notifications/Communication

All about Enrollsy's communication channels for Admin, Instructors, and Customers

Serena Edwards avatarRichard Hogan avatar
2 authors30 articles

Class Lists & Rosters

Instructions on generating attendance sheets/rosters

Serena Edwards avatar
1 author3 articles

Activities

Create customized Enrollee, Instructor, or Classroom Activities that are visible on the Customer and/or Instructor App(s)

Richard Hogan avatarSerena Edwards avatar
2 authors20 articles

Gift Cards

How to purchase and use Gift Cards as an Admin User and as a Customer

Serena Edwards avatar
1 author19 articles

Leads

Find out who started enrolling in a Program

Serena Edwards avatar
1 author6 articles

Partnerships/Integrations

Learn how Enrollsy's partnerships can extend the value of our platform

Serena Edwards avatarCaroline Hilton avatarRichard Hogan avatar
3 authors8 articles

Memberships

Connect discounts and other benefits to a membership

Serena Edwards avatar
1 author8 articles

Accessibility Widget

Settings to allow a seamless user experience

Serena Edwards avatar
1 author8 articles

The Complete Financial Guide to Enrollsy

The stages, goals, and necessary information required for using Enrollsy's financial system

Caroline Hilton avatarSerena Edwards avatar
2 authors57 articles