A Transactions Report can help you see:
Payments made
Charges posted (debits)
Discounts given (credits)
Enrollees (students) and Programs or Classes they're enrolled in
The Transactions Report is available from Reports > Transactions. Follow the steps below to run one.
Step 1 - Choose a Location
If you have more than one location, choose All Locations or a specific location in the upper-right corner.
Step 2 - Enter a Date Range
Enter the dates you want to see transactions for and click Submit.
Step 3 - View the Report
Once you select the date range, the transactions are categorized in columns of transaction type:
Checks
Cash
Credit Card
ACH
Refunds
Charges
Credits
Here is an example of the columns that populate:
Click the down arrow beside any column to see all the transactions that happened on that day. For example, clicking the arrow beside a charges total of $300.90 shows every charge that makes up that total.
Step 4 - Filter the Report
You can filter the report by a specific account by entering the Account Holder's or Enrollee's name or email address in the filter box at the top of the page.
Step 5 - Export the Report
Need to view this report in a custom format? Export the list to a CSV file that opens in Excel, Google Sheets, or any other spreadsheet program. The export button is at the top of the report (a cloud icon with a downward arrow).
The exported file includes the following columns, which can be sorted and filtered in any spreadsheet program:
Amount — The dollar amount of the transaction
Last 4 — The last four digits of the credit card number
Payment Type — Charge, Credit, ACH, Credit Card, Refund, etc.
Posted Date — The date the transaction was posted
Posted By — The Account Holder name, an Admin name, or "Enrollsy" for automated transactions
Private Comment — Any comment that can be viewed by the Account Holders
Invoice Memo — Any internal comment
ACH Status — The ACH transaction status, such as pending, settled, rejected
Items — The specific Charge Item name or Discount Item name, such as "Tuition," "Sibling Discount"
Classification — The company name
Account Email — The Primary Account Holder's email address
Account Name — The Primary Account Holder's first and last name
Enrollee Name — The Enrollee's first and last name
Program — The Program associated with the transaction (if any)
First 10 Classes — The first 10 Classes the Enrollee is enrolled in associated with the transaction (if any)
Location — The location the Enrollee is enrolled in
Step 6 - Print the Report
From the Transactions report, click the print icon in the top right to print your results in a readable format. You can choose a Transactions List or a Transaction Summary.
Here's an example of a Transactions List report printed:
Here's an example of a Transaction Summary report printed:
