Do you provide discounts to your Customers? Perhaps for siblings? Military personnel? Staff? Etc? Or, let's say you need to designate a credit as something other than the system default, which is a miscellaneous credit. If so, you can easily create this Discount under “Discount Items” within the “Items” section.
Follow the steps below to create a new Discount Item that is basically a label that you'll pull from when configuring Coupon Codes or Automatic Discounts.
Click on My Company.
Click on the Items tab and the blue plus in the top right next to the Discount Items.
Name the Discount and click "SAVE" (the name can be two lines). You’ll add specific Discount information when you finalize amounts due under the Programs tab.
See "How to create a Discount" to find out more about the types of Discounts we offer.
To add these Discounts to a Program, see this support article for steps.