At the bottom of each Account, there is a Deactivate button. What happens if you deactivate an Account? Read on to learn what WILL happen and what WILL NOT happen if an Account is deactivated.
What Deactivation WILL do
Deactivating an Account deactivates all Enrollments within the Account (which essentially deactivates Auto-Billing and Auto-Pay and takes all Enrollees out of any Classes they are in).
NOTE: Deactivating an Enrollment does the same thing, just for one Enrollment at a time. So, if there are other Enrollments, they obviously would continue in those Classes and be billed and paid as usual.
Makes inactive the Account and all Enrollments within the Account
Deactivates Auto-Billing and Auto-Pay
Takes all Enrollees out of any Classes/Programs they are in
You will still be able to print receipts and statements and otherwise search for and view the inactive Account
What Deactivation WILL NOT do
The Account Balance will not be modified in any way
The data will not be removed permanently
What Account Holders can STILL do if their Account is deactivated
Have access to their Accounts with their login and password
View their past billing and print out transaction statements
Enroll or re-enroll in currently available Programs/Classes
To Reactivate Account
To reactivate an Account, simply click the green "Activate" button.