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How to Make a Payment in the Customer Portal

Pay your account balance, specific invoices or a custom amount in the Customer Portal or the Enrollsy app

Written by Serena Edwards

Pay your full account balance, specific invoices or a custom amount from the Home page of the Customer Portal or the Enrollsy app.

Step 1 — Go to the Home Page

  • Click the menu in the top right corner

  • Select Home

Enrollsy Customer Portal menu open in the top right corner with Home highlighted

Step 2 — Click Make Payment

  • Scroll down and click Make payment

Enrollsy Customer Portal Home page showing the account balance with the Make payment button circled

Step 3 — Choose What to Pay

In the Payment options window, select one of these options:

  • Account balance pays your total balance due, which can include fees that show in your transaction history but aren’t on an invoice

  • Specific invoices lets you choose one or more current invoices

  • Custom amount lets you enter any amount, which is applied to the next invoice due and then to the invoices after it

Enrollsy Payment options window with Account balance, Specific invoices and Custom amount

Step 4 — Choose a Payment Method and Submit

  • Select Electronic Check (ACH) or Credit/Debit Card

  • Review the total

  • Click Submit

To pay with a different bank account or card, click the trash can icon beside the one on file and add the new one before you submit.

Enrollsy Payment method section with Electronic Check (ACH) selected, the payment total and the Submit button
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