Skip to main content

How to Log In to the Instructor Portal

Access the Enrollsy Instructor Portal, set your password, and set up multifactor authentication

Written by Serena Edwards

Before you can log in, an Admin user must set up your Instructor profile and give you login access. Log in with the email address on your Instructor profile. If you're not sure which email that is, ask an Admin user to check it for you.

Ways to Access the Instructor Portal

You can log in to the Instructor Portal in any of these ways:

  • In the Enrollsy app. Download it from the App Store or Google Play, then select Instructor Login

  • In a browser at app.enrollsy.com/instructor or app.enrollsy.com/teacher. We recommend Chrome or Safari

  • On the Enrollsy website at enrollsy.com. Select Sign In > Instructors

Enrollsy website Sign In menu with the Instructors option highlighted

Once you download the app, log in with the email address you used to enroll. If you don't know which email you used, please contact one of your Admin users to ensure the email address is correct and that they gave you log in access.

Log In for the First Time

The first time you log in, you'll set your password and then set up multifactor authentication (MFA).

Step 1 — Set Your Password

  1. On the login screen, click Forgot password?

    Enrollsy Instructor login screen with the Forgot password link below the password field
  2. Enter the email address on your Instructor profile, then click Continue

    Enrollsy Forgot Your Password screen with the email address field and Continue button

Step 2 — Set Up Multifactor Authentication

  1. Log in with your email address and new password. You'll be asked to set up MFA

  2. Choose how you want to verify your identity. We recommend the Auth0 Guardian app

    Enrollsy Secure Your Account screen recommending the Auth0 Guardian app with App Store and Google Play options
  3. If you're using the Guardian app, click Continue, then scan the QR code with the Guardian app

    Enrollsy Secure Your Account screen showing a QR code to scan with the Guardian app
  4. If you'd rather use a different method, click Try another method and choose one of these:

    • Google Authenticator app (iOS or Android)

    • Text message (SMS)

      Enrollsy Other Methods screen listing Guardian app, Google Authenticator, and SMS options
  5. Follow the prompts to finish logging in

Step 3 — Test Your MFA

  1. Log out from the top right of Enrollsy, then log back in

  2. On the Verify Your Identity screen, select Remember this device for 30 days so you only need to verify once a month

  3. When the Guardian app sends a push notification to your phone, tap Allow and you'll be logged in automatically. Notifications for the Guardian app must be turned on

Enrollsy Verify Your Identity screen waiting for Guardian app confirmation with Remember this device checked

Trouble Logging In

On the Trouble signing in? screen, under Instructors, click Check your login to make sure you're using the right email address.

Enrollsy Trouble signing in screen with Check your login highlighted in the Instructors section

If you still can't log in, check the following.

Login Access and Email Address

Ask an Admin user to check your Instructor profile in the admin portal. They can confirm that you have login permission and that your email address is correct.

Login Page

Make sure you're on an Instructor login page:

Instructors login on the Enrollsy website

Password Reset Email

Password reset links expire after 2 hours. If yours has expired or never arrived:

Multifactor Authentication Reset

If you get a new phone or change your email address, ask an Admin user to reset your MFA. Admin users can follow these steps to reset an Instructor's MFA: How to Help Instructors Log In to Enrollsy.

Did this answer your question?