How to Log In as an Admin User

Use these steps to sign in to Enrollsy as an Administrator

Richard Hogan avatar
Written by Richard Hogan
Updated over a week ago

If a colleague or an Enrollsy representative created an Admin user login for you, please follow these steps if it is your first time logging in:

Step 1 - Login Screen

Go to, it will send you to our login

Step 2 - Set Password

Set your password by first clicking the link that says Forgot password?

reset admin password in Enrollsy

Enter the email that was used to create your admin login, then click Continue.

reset admin login in Enrollsy

Go to your email account where you sent the password reset email, click the link in the password reset email, and reset your password.

Step 3 - Login

Now login with your email and password at

Step 4 - Set up MFA

It will now ask you to set up a multi-factor authentication method (MFA). The following are the ways you can set up the MFA:

  • Download the Auth0 Guardian app

  • Select "Try another method" at the bottom of the prompt to use Google Authenticator

  • Select "SMS" to receive an SMS (text) message

secure your Enrollsy admin account
secure your Enrollsy admin account

Step 5 - Scan QR Code

If you choose the recommended Guardian App method, you will press Continue and then be presented with a QR code that it wants you to scan using the Guardian App.


secure your Enrollsy admin account

Step 6 - Test Login & MFA

After clicking continue to get all the way logged in, log out in the top right of Enrollsy, and log in again to test that you set up the multi-factor authentication correctly.


After attempting to sign in again, you should see the screen below. You should also receive a push notification from the Guardian App as long as you allow notifications from it, you'll click Allow, and it will automatically sign you in.

NOTE: Make sure to click the checkbox "Remember this device for 30 days" so you won't have to perform this step for another month.

verify your identity in Enrollsy

Troubleshooting Auth0 Guardian App

If you chose the "Auth0 Guardian" app as your multi-factor notification and did not save the passphrase/recovery code, see this article for assistance in resetting the app.

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