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How to Receive and Complete E-signature Documents
How to Receive and Complete E-signature Documents

Learn how to sign Documents from Enrollsy

Serena Edwards avatar
Written by Serena Edwards
Updated over 2 weeks ago

When the company you're enrolled in sends you a Document to sign, you will receive an email that looks similar to this (replaced with the Company Name and the name of the Document you are signing):

For further instructions on how to sign a Document, take a look at the following video:

NOTE: Enrollsy Documents DO NOT include these options as seen in the video:

Multiple Signers

For two Signers, the system first sends the Document to the first Signer's email. After the first Signer signs the Document, the system sends it to the second Signer's email.

Once both Signers have signed the Document, an email notification will go to BOTH Signers and look much like the one below. The subject line will say "Everyone has signed [Company Name] - [Document Name]" and will come from this email address: noreply@mail.hellosign.com.

NOTE: If the same email address is used for both signers, the system will send a second email after the Document is signed the first time. The two-signer concept is usually meant for two people with different emails. It is best to use different email addresses if you need a second signer (or more).

Notification Reminders

After signers get sent the initial request for signature, after 3 days, a reminder email is sent. If the document is still not signed, another reminder will be sent after 7 days.

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