***Please be careful about deleting Enrollee records!***
If you accidentally delete a record, contact us via chat, and we MAY be able to restore it. However, it's possible we may not, so keep this in mind before deleting any Enrollee records.
You can delete the Enrollee record by scrolling to the bottom of their profile page and clicking the Delete button.
Deleting an entire Enrollee record WILL do the following:
The Enrollee will be deleted completely from the Account
The Enrollee will be removed from their Class assignment/the Enrollment will be deleted
All Payment Plans will be deleted and Invoicing will stop
All charges and payments specified for that Enrollee will be disconnected within the Transaction History, meaning their name will no longer be attached to the charges and payments.
The Enrollee will no longer exist in Enrollsy.
If there are other Enrollees on the Account, they will continue in the Class(es) they were enrolled in and be billed and paid as normal. If the deleted Enrollee was the ONLY Enrollee in the Account, the following will happen:
All of the above PLUS
If the Account has a balance, Auto-Pay will continue to run until the balance has been collected or reconciled
Current Invoices will remain
The Account is still searchable in the Search bar.