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How to Delete an Unneeded Account
How to Delete an Unneeded Account

If you have an Account that was made in error and needs to be deleted, learn how to get that done

Serena Edwards avatar
Written by Serena Edwards
Updated over 2 months ago

An Admin user currently can not delete an Account in Enrollsy. When an Account is deleted, there is no trace of it left in Enrollsy (no account information, Enrollee information, or Enrollments).

To delete an unneeded Account, please contact us using the chat bubble in Enrollsy. and choose the following options:

  • Support Menu

  • Customer Account Issue

  • Issue with a Customer Account

Please provide the following information:

  • The email address of the Customer Account needs to be deleted.

  • Any other additional information relevant to the deletion request.

NOTE: Processing a deletion request takes between 1-2 business days.

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