How Admin Users Can Text Customers

Admins and Instructors have the option to text one or both Account Holders in a variety of places in the Admin portal:

Admin Users can text individual Account Holders from the Billing or Account page. Click the SMS button on the upper-right side:

A window will pop up. You can open the Primary Account Holder or Secondary Account Holder SMS conversation here. Or you can send a new text to both Account Holders:

For both Admin Users and Instructors, on the Classes Page, click on the Enrollee(s) to text, then select the SMS button and choose one of the following:

In the Instructor Portal, on the Activities page, click on the SMS button beside an Enrollee to message the Primary or Secondary Account Holder.