When chatting with Enrollsy Support, many times we will ask you to send us a screenshot. This is an image of your computer or phone screen. This is so we can see what you see, which helps us troubleshoot your issue.
There are a variety of ways you can make a screenshot. Here is a great online resource that shows you how to take a screenshot on a Windows or Mac computer and an Android or iPhone.
You can also download an app. Check out these resources: