Inside this article
The Transaction History is your Customer's Account. It is where all the billing activity takes place, including all charges (tuition and other fees), discounts, credits, and payments.
How the Transaction History works
All Transactions are posted by date and time
The Transaction History works much like a bank account, where one transaction posted affects the Account's balance.
Tuition Charges are posted separately from Discounts (posted as "Misc Credits" unless specifically changed to another Discount Item)
Charges are in RED
Payments are in GREEN in parentheses
Discounts/Credits are in BLUE
This is the Transaction History on a computer:
Transaction History Columns
The Transaction History is divided into 10 different columns. The following is a description of each column:
The first column (Posted) is the transaction's date and who posted it. As illustrated by the screenshot below, if the transaction were automatic, it would say "Enrollsy." The Admin is noted by first initial and last name (i.e., "S. Edwards"). The Customer's name is spelled out or abbreviated, depending on length. In the example, "Rhonda Clearly" is the Customer.
The second column is usually the Company or Location name.
The third column, Program, is the Program that the transaction was for (if noted).
This column shows who the transaction was for (the Enrollee). If no Enrollee is specified, a line will appear where the Enrollee name would be.
The Type column is the type of Transaction (i.e., cash, charge, credit card, misc. credit, etc.). A Charge is any amount charged to the Account, such as Tuition, Registration, other fees, etc. A Misc Credit is any Discount/credit given, such as a Sibling Discount.
The sixth column, Account, shows the last four digits of the credit card or ACH/check account (if applicable).
The Items column shows any Charge Items (i.e., a convenience fee, registration fee, etc.) or Discount Items. You can create these on the My Company page > Items tab.
The Details column shows any notes about that transaction (i.e., Field Trip). These are notes under "Invoice Memo" (these are visible to the Account Holder) or Private Comments (only visible to other Admin users).
The next column is the amount of the Transaction.
Credits or Discounts show up in BLUE
Charges are in RED
Payments are in GREEN
The last column is the Balance of the Account.
Zero balances are BLACK
Negative balances (the Customer OWES money) are in RED.
If there is a Credit/Positive balance on the Account, it is in GREEN with parenthesis.