Auto-Billing is found within your Payment Plans in the "Invoicing" section. Payment Plans are tied to date/time, so they are created inside an Enrollment Period.
Payment Plan Locations
You can find your Payment Plans in two ways:
Enrollment Period settings
Under your Enrollment Period (or whatever you call specific periods or semesters), select the cog icon.
After clicking the cog icon, select the clipboard/money icon to manage the Payment Plans in that Enrollment Period.
Program settings
Open the editor of one (or more) Programs:
Select the "Pricing" section, then scroll down to "Payment Plans." Here you will see any attached Payment Plans. If there are no Payment Plans, you'll only see the "Add/Remove Payment Plans" button under Pay-in-Full.
Click the "Add/Remove Payment Plans" button to open up your Payment Plans:
How to Edit Invoicing
Once you click on one of the above options, you will see your Payment Plans listed that are under that particular Enrollment Period.
For each Payment Plan you need to edit the Invoicing for, follow these steps.
Step 1 - Open Settings
Click on the cog icon to open up the Payment Events settings. Scroll down to "Invoicing."
Step 2 - Edit Settings
Change the "Don't send" to "Send." This will send an Invoice requiring payment if Auto-pay is turned off, or an Auto-Pay reminder if Auto-pay is turned on.
Choose how you want Invoices sent (by text, email, or by Account Holder's contact preference) and who will receive the notifications (Primary and/or Secondary Account Holder).
Next, pick how many days before each payment event they will be notified (same day up to 7 days in advance).
Step 3- Submit
Click Submit to add the Payment Plan. You can edit or delete any of these Payment Plans anytime.
Add Dates for Service (optional)
Admin users can generate a comment on each Invoice that goes out to Customers with the exact dates the Invoice is paying. See this article for steps.