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How Customers (Account Holders/Enrollees) Contact Support
How Customers (Account Holders/Enrollees) Contact Support

Learn what to do when Account Holders or Enrollees need support

Serena Edwards avatar
Written by Serena Edwards
Updated over a month ago

If you have a Customer enrolled in your company who needs support, they can visit our Support Center for customer-centric articles that can help them log in, reset their password, make payments, sign documents, and more. (Copy the link above to send them straight to those articles).

The can also view this collection of Customer Portal Videos (most frequently asked questions).

If they can't find the solution to their issue there, then the next step is for them to reach out to you (an Admin user). If needed, you can contact us via the chat bubble within the Enrollsy admin platform.

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