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How to Check-In/Out as a Customer on a Kiosk

The steps to checking in/out using a Kiosk as a Customer

Serena Edwards avatar
Written by Serena Edwards
Updated over 2 weeks ago

Follow the steps below to check in/out as a Customer on a Kiosk.

Step 1 - Enter Digits

Enter the last four digits of your cell phone number.

NOTE About the Same Last 4 Digits of Phone Number

If another customer has the exact same last four digits of the phone number, their name will be listed, along with the Primary Account Holder's name (even if the Secondary Account Holder's phone number digits are entered). This DOES NOT mean the other customer listed has permission to pick up your Enrollee. It only means they share the same last four digits of the phone number. Just click on the Primary Account Holder's name to get to the Enrollee(s) on the account.

Step 2 - Enter PIN

Enter your PIN. If you have not set this up or have forgotten it, log in to the Customer Portal and go to "Reset PIN." Secondary Account Holders can set up a PIN from within their account (if given access by the Primary Account Holder).

Step 3 - Select Name

Under the "Check In" tab, select the Enrollee's name(s) by checking the box(es) beside each Enrollee.

Step 4 - Check In

Click "Select Class" to select the Class you are checking the Enrollee(s) into.

NOTE: If you have more than one Enrollee, and they are in DIFFERENT Classes, please select each Enrollee's Class.

Click the green "Check In" button to check in.

‍Step 5 - Check Out

The same steps will need to be repeated to check out. Enter the last four digits of your cell phone number and PIN. Select the "Check Out" tab, and then click the red Check Out button to check out.

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