*IMPORTANT: Please note that if you switch providers, all of your Customers will need to re-enter their payment information. Enrollsy only stores payment tokens, so you will not be able to download or see payment details and manually transfer them. There may be an option to transfer the tokens to EnrollsyPay, but there will be a fee for that service, charged by the current merchant processor.
Need to apply for EnrollsyPay ACH account? Here's how.
Getting Launched Page
Head over to the Getting Launched page (click the person icon in the far-right corner):
Under To Do, click on "Get Started" under ACH or Credit Card to apply:
Follow these instructions depending on which merchant account you are applying for.
ACH Merchant Account
Select the "Get Started" button under ACH payment account to apply for a Merchant Account. During the application process, you will provide a checking or savings account along with the account's routing number where you want payments received to be deposited.
NOTE: Enrollsy doesn't ever actually touch/hold any of your money. We are simply a platform that will integrate with the card and eCheck payment providers.
Business Information
Enter the following to get started:
Legal Business Name
Tax ID (NOTE: If your company EIN/Tax ID number starts with a "0," please substitute a "1" in its place and then LET US KNOW so we can change it on the backend. The form will not allow a "0" (zero) as the first digit)
"Doing business as" name
Industry Category
Specific Industry
Business and product/service description
Website
Primary Phone
Company address
Management & Ownership
Profession details of someone with greater than 25% ownership or someone with significant management responsibilities (CFO, CTO, etc.)
First and last name
Title
Email
Company ownership percentage
Home address
Cell phone
Date of birth
Social security number
Option to add an Additional Contact
Service Activation
Choose the services you would like to subscribe to:
Receive money via charges - Should stay on "Yes"
Send money via payouts - Should stay on "No"
Volume Projections
Estimate the following values:
How many dollars do you expect to collect in charges every month?
This is the total amount of money in checks you might process in a month. If your tuition or installments are due on the 1st of the month, think about how many Enrollees you have who will pay monthly, and imagine that 70% of them pay by check. If your average charge is $100, and you have 100 customers, you might put $7,000 in there.
However, if you open enrollment on a particular day and tend to have heavy enrollment, and in addition to the first tuition, they also pay enrollment fees and other things, please factor this into your calculation.
How many charges per month?
This is the maximum number of checks you will process in a month. Think carefully here and err on the side of over-estimating.
Max charge amount?
This is the largest check amount you might take. For instance, if you offer people a chance to pay for the year in full, which is $10,500, and someone could theoretically have four kids enrolled at once and pay for all four in full, you will want to enter $42,000.
Customer Profiles
Who are your customers (individuals or businesses)
How do you receive payment authorization? (online or mobile app/signed contract or agreement)
Statement setup/Statement descriptor (you can use the one provided or add a new one)
Statement setup/Use of payment services
Customer service phone
Customer service email
Add your Bank
Add the following information for the transfer account:
Bank name
Routing name
Account number
Use this account for service fees?
That's it! Click "Yes" to consent to the following:
Payment Services Agreement
Acceptable Use Policy
Electronic Signature Terms
After Approval
After applying to one or both, you will then work with both merchant account providers to gather the required documents needed to get going (the companies will reach out to applicants).
Once your account has been approved, the provider(s) will issue you a unique Merchant ID (or MID). After you have been approved and onboarded, the Enrollsy team will be notified, take your account in Enrollsy out of "Test mode," and activate your new merchant account(s).
Need Help?
For all underwriting questions concerning the ACH application, please contact the underwriting team at onboarding@achq.com.
Credit Card Merchant Account
Choose one of these providers and apply for a Merchant Account. During the application process, you will provide a checking or savings account along with the account's routing number where you want payments received to be deposited.
NOTE: Enrollsy doesn't ever actually touch/hold any of your money. We are simply a platform that will integrate with the card and eCheck payment providers.
Get Started
Enter the following to get started:
Company Name
Admin Name
Email Address
Business Information
This is information collected about the company. If you know your company's TIN (Taxpayer Identification Number), you can look it up by that and the legal business name. If not, you will need to enter the following information manually:
Country of registration
Business legal name
Tax ID
Business entity (i.e., corporation, LLC, etc.)
Business start date
Doing business as name
Business website URL
Business legal address
Date the current owner acquired the business
Doing business as address (if different from the legal address)
Business phone number
Business email
Industry sector and merchant category (MCC) - choose the industry sector first and then the MCC section will autopopulate
Business Summary (a brief summary of core services and products)
Owner Information
In this section, you will add the primary business contact who will be responsible for receiving general business-related communications, as well as the contacts for PCI Compliance, Chargebacks, and Portal Access.
Primary Contact Details
Add the name, phone number, email, and mailing address of the primary contact person. Also check if this is the primary contact for PCI compliance, Chargebacks, and/or business-related communications.
If this person is NOT the primary contact for one of the above, you will have to include the contact name, phone number, email address, and street address for PCI compliance program updates and/or Chargeback communications.
Online Portal Access
You will also decide who will have access to the online portal. You will need the following information for EACH person who needs portal access:
First and last name
Username
Email Address
Related Individuals Details
This section is where information is collected regarding control persons (senior officials such as the CEO or CFO) and beneficial owners (owners with 25% or greater ownership; at least 75.01% of ownership). The following information will be asked for EACH:
First, middle, and last name
Role (Shareholder with 25% or more, Partner, Control Person, Committee/Board Member, or Person with Significant Control)
Email address
Phone number
Ownership percentage
Date of birth
Gender
Residential address
Identifying documents (if in the USA, social security number)
Authorized Signatory Details
Add any authorized signors that would be authorized to view or change account details and make purchases.
Processing Information
Transaction & Processing Information
This is the transaction and procession information. It is important that you get as close as possible to the correct amounts here. If you don't, you may have to change them, which can hold up future customer transactions. You will need to provide the following information:
Average transaction amount
Highest expected sale amount
Annual credit card sales
Annual American Express sales
Annual sales (all methods)
Percentage of online sales
Percentage of in-person sales
Percentage of cards, not present sales
Percent of goods or services rendered in 0-7 days/8-14 days/15-30 days and greater than 30 days (with a total equaling 100%) - this refers to how long after payment someone receives their goods and services (attends school)
Products & Integrations / Hardware Solution/Terminal Configuration
These are already configured; you can skip this section.
Fees & Funding Model
These questions are already configured; you can skip this section.
Banking Information
Deposit Account Details
Enter the following information:
Name on the Deposit Bank Account
Deposit Bank Name
Deposit Routing Number
Account Number
You will also need to provide proof of ownership of the deposit bank account, if available. This includes:
Proof of Bank Account document
Bank Statement with bank letterhead
Letter with bank letterhead
Voided check
Upload Proof of Bank Account
Is your Billing account the same as your Deposit Account?
Contract & Signature
Here you will view your contract. Read this in its entirety. You will also see items that are still pending or active that will look similar to this:
After agreeing to each one, they will turn green and change to "Agreed," like this:
After agreeing to each of the above, you will need to sign the contract. You will be asked the following information for the authorized signatory, so be sure the person signing is an authorized signor.
If you have any issues or questions, please contact us on chat within Enrollsy.
NOTE ABOUT SAVING INFORMATION
If the system signs you out, please check your email for an email from EnrollsyPay/us.merchant.boarding@tillpayments.com (subject line: Get Started Today!) with a link to the form. If you clicked the "save and continue" button at the bottom, all the information you entered should be repopulated.
After Approval
After applying, you will then work with the merchant account provider (Till/Nuvei) to gather the required documents needed to get going (Till/Nuvei will reach out to applicants).
Once your account has been approved, the provider will issue you a unique Merchant ID (or MID). After you have been approved and onboarded, the Enrollsy team will be notified, take your account in Enrollsy out of "Test mode," and activate your new merchant account(s).
Need Help?
For all underwriting questions concerning the EnrollsyPay credit card application, please contact the underwriting team at payments@ziosk.com.