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Reasons Why a Location Does Not Appear on the Enroll Form
Reasons Why a Location Does Not Appear on the Enroll Form

Customers not seeing a Location? Find out why

Serena Edwards avatar
Written by Serena Edwards
Updated over a month ago

If no Locations are showing up on the Enroll Form, you will see a message like this:

no enrollment perids available in Enrollsy

This means your Location(s) are not published. Locations are unpublished by default.

NOTE: At least one Location will need to be published before anyone can enroll.

To publish a Location, follow these steps:

  1. Go to your Location (upper-right corner of the app)

  2. Click on the cog icon, then the eye icon.

  3. If the eye is crossed out, it means the Location is unpublished. If the eye is NOT crossed out, the Location is published.

publish location in Enrollsy
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