About ChargebacksLearn more about what chargebacks are, the difference between a refund and a chargeback, the common reasons, and the associated costs
The Chargeback ProcessWhat merchants should understand about the process of chargebacks
How to Dispute a ChargebackSteps to take if a credit card payment comes back declined
How to Prevent ChargebacksLearn how to prevent customers from filing chargebacks for credit card/debit card payments
About ACH ReturnsLearn more about when an ACH payment fails (ACHQ only)