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Can a Commissioner Reset a Members Password?

Commissioners are not able to send password reset links.

To update a password, members can:

  1. Go to the login page

  2. Click “Forgot Password”

  3. Follow the prompts to create a new password

If a member runs into any issues, please make sure to check these items below:

  • Not on Company wifi (mostly restricted on our site)

  • No VPN

  • Company email addresses tend to block emails from us

  • Check Spam Folder

  • Check Junk Folder

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