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Can a Commissioner Reset a Members Password?

No — commissioners cannot send password reset links on a member's behalf. Members need to reset their own password directly.


How Members Can Reset Their Own Password

  1. Go to the login page

  2. Click Forgot Password

  3. Follow the prompts to create a new password

If the member runs into trouble (reset email not arriving, link not working, etc.), point them to Need to Reset Your Password? for the full troubleshooting steps.

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