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Opportunities - Overview

Written by Glenn Jones

Opportunities is Eploy's Sales Pipeline and Forecasting solution.

Utilising similar technology to Recruitment Workflows, you can visually represent the different stages in your sales pipeline, tracking each opportunity as it moves from one stage to the next capturing meaningful, reportable data at each stage.


Accessing Opportunities - User Permissions

Opportunities can be used in all Eploy systems but, given their specialist nature, they're typically not visible as a default in most systems.

To access and use Opportunities, two key Permission Groups must be activated within your User Role:

  • Admin - Recruitment > Configure Opportunity Workflows allows a user the ability to create and edit an Opportunity Workflow

  • Recruitment/Activity > Opportunities allows a user to view, create and manage Opportunities

To add these permissions to your users, navigate to Admin > Users, Roles & Permissions > Permission Groups then edit your permission groups accordingly.


Key Components of an Opportunity

Once active, Opportunities are accessed directly from the menu bar - Opportunities > [Workflow Name].

View Modes

There are three view modes available - Pipeline, Timeline and List.

To switch between view modes, click the View button and select a view mode.

Opportunity Pipeline View

As a default, Opportunities are displayed in the Pipeline View.

Each column represents a stage in your pipeline and displays:

  • The stage name

  • Number of deals at this stage

  • Weighted value

    • The total value of each Opportunity at that stage, multiplied by the win probability

  • Total value

  • Win percentage

Each opportunity is represented as a card and displays:

  • The title of the opportunity

  • Annual Contract Value

  • Deal value

  • Organisation and Contact

  • Candidate (if associated with one)

  • Users assigned to the Opportunity

  • Time at stage

  • Upcoming activity

  • Rating

πŸ€“ Tip to see a breakdown of all Opportunities at a given stage, click the

information icon.

Opportunity Timeline View

The Timeline view displays the same information as the pipeline view, but this time Opportunities are grouped by date, rather than stage.

Three date options are available:

  • Start Date

  • Expected Sale Date

  • Expected Pay Date

Opportunity List View

When viewed as a list, all Opportunities are displayed in a simple grid.

Filtering Opportunities

As a default, you'll be shown any Active Opportunity that you are assigned to.

Each view mode contains a series of filters:

  • Users - use this filter to look for your own Opportunities or those of a colleague

  • Outcome - use this filter to look for Opportunities by outcome

  • Rating - use this filter to switch between Hot, Warm and Cold opportunities

  • Type - use this option to filter for specific types of opportunity

  • Advanced Filter - the Advanced Filter allows you to filter your opportunities using any field associated with the Opportunity, Organisation and Contact


Other Uses

Although primarily intended for sales pipelines, Opportunities can be applied to several common recruitment tasks:

Business Development and Account Management

Opportunities don't have to be all about winning new business - they can be used to good effect to manage account reviews, renewals and potential upsell to existing customers.

By adding a Review/Renewal date to a customer Organisation record, you can use a dashboard widget to highlight reviews and renewals that are approaching.

When you're within a suitable range of that date, create an Opportunity to track the completion of common tasks such as:

  • Outreach

  • Proposal Submission

  • Demos

  • Contract Signing

Campaigns and New Site Opening

Opportunities can be used to help manage Recruitment campaigns which might include several Vacancies.

Rather than tracking individual vacancies to gauge the completeness of a campaign, use an Opportunity.

In the case of new stores or sites, Opportunities can be used to represent the entire new store or site, with the Opportunity Workflow stage representing milestones in the recruitment campaign.

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