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Recruitment Milestones

Written by Glenn Jones

Recruitment Milestones allow you to categorise all of your application and hire statuses, as well as your action outcomes, to simplify your reporting. Whilst you may have several different types of interviews across the business, classifying them all as interviews will allow you to more easily report on the number completed each week, as well as measure the time taken to reach each stage of your process. This also applies to your different withdrawal or rejection reasons, helping to simplify your process.


Understanding Recruitment Milestones

There are seven different milestones for you to use, with each being available to set within your Application and Hire Statuses, as well as your Action Outcomes. When the candidate then reaches a milestone, it will be recorded on the application along with the status, allowing you to measure the time between each milestone.

  • New Application - This should be set for any application status reached once it has been fully submitted by the candidate.

  • Reviewed - This milestone is for when the application has progressed beyond New and is currently being screened, reviewed, phone interviewed or shortlisted.

  • Interviewed - This should be applied to all the different types of first and second interview in your process, including things like assessment centres, video or group interviews.

  • Rejected - This milestone helps to organise all of the different rejection reasons you may use, when screening out candidates. It means that you can categorise all of those that are automatically rejected, don't meet the minimum requirement or fail any screening forms together, to simplify your reporting.

  • Offered - This can be used to indicate that an offer has been made to the candidate to begin onboarding, but has not yet started the process.

  • Hired - Once the offer has been accepted and the candidate completes onboarding, they can classified as Hired.

  • Withdrawn - This milestone can be used to organise all candidates who withdraw from your process, regardless of the different stages that they reach.

πŸ“Œ Note A milestone will be recorded the first time the applicant reaches the relevant status, so if you have multiple statuses that are categorised as a milestone, it will be set when the applicant reaches the first status using that milestone.


Setting Recruitment Milestones

When you are ready to configure your milestones, click Admin > Drop Down Lists from the main menu. Milestones can be applied to each of the following lists:

  • Application Statuses

  • Action Outcomes

  • Hire Statuses (may also read Placement Statuses)

After selecting the appropriate list, you will see any recruitment milestones that have been set in the grid, allowing you to click into the Description to configure as required.

πŸ“Œ Note Not every status / outcome needs to be assigned to a milestone. Only configure Recruitment Milestones where the status aligns appropriately. For example, you do not need to set a milestone for Incomplete Applications, as they are not considered New Applications until they have been complete / submitted. This will ensure that the milestone is only updated when the candidate reaches an appropriate stage.

πŸ€“ Hint Once an Application reaches a Rejected milestone, that Application can no longer be withdrawn.


Sending Milestones to Indeed

As part of our Indeed Apply integration, you can decide if you want to send the Recruitment Milestones for each application back to Indeed. This is referred to as disposition data and helps Indeed with their analytics, so they may request that you do this.

To set this up, go into your Indeed Apply job board settings (Admin > Job Boards > Configure Job Boards > Indeed Feed). Within the Recruitment Milestones section, set Send Recruitment Milestones to Job Board to Yes and click Save.

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