Skip to main content

Order State and Status

An explanation of the different States and Status against an Order

Updated over 2 months ago

Order State and Status

Each order within the ERP Go system will have a status and state to tell us where the order is within its lifecycle.

Each status and state have a name; depending on the state will then dictate the icon shown against an order and depending on the status will dictate the colour shown against the order.

State: - The State is primarily used to help separate out your potential and actual sales pipeline. These will be either.

  • Quote (empty circle icon).

  • Provisional (circle with a dot icon).

  • Order (circle with a tick icon).

Status: - The Status is primarily used for Orders and will be either Open, Active or Complete (A Quote or Provisional Quote will always have the Status Open).

  • Open: - The Quote, Provisional Quote or Order has been created and no items have yet been Delivered. Shown in Blue.

  • Active: - The Order has had at least one item Delivered. Shown in Orange.

  • Complete: - The Order has had all items both Deliverd and those items have been fully Invoiced. Shown in Green.

Do you need Help? Start a conversation using the Blue help bubble at the bottom-right

Did this answer your question?